ProteanSoft is committed to providing outstanding customer service. We take great pride in our products and want your user experience to be the best it can be. We treat each request for support with respect and strive to quickly resolve any issues. We support registered owners via either phone, fax or e-mail - depending on the level of support selected in the purchase agreement. 

Contacting Technical Support - Please have the following information available: your name, company, phone, fax and/or email, serial number, product name and version number and what platform/operating system you are working on (e.g., Windows 3.1, Windows 95/98, Windows NT, OS/2, DOS, etc.).

support@proteansoft.com

Technical Support for Evaluation Copies - We do provide 14 days of technical support for evaluation copies of our products via e-mail or through the Support Desk only on an "as-available" basis. We do our best to answer all such requests within one business day. 

Online Support Desk
Be sure to check out our integrated Online Knowledge Base. Many solutions to common issues can be found there.  If you don’t find a solution then submit your own support request. Our online Support Desk is monitored throughout the day and we will respond as quickly as possible to your questions.